Privacy & Security

Privacy Policy — How your information is protected on the 8ii platform

8ii takes your personal information extremely seriously. This Privacy Policy clearly explains what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
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We Protect Your Privacy

Your information is secure at 8ii. Here is a quick overview of the core pillars of our Privacy Policy.

End-to-End Encryption

All your data is fully encrypted via SSL/TLS technology. No third party can access your information under any circumstances.

Data Is Not Shared

Your personal information is never sold or shared with advertisers or third parties — not ever.

Minimal Data Collection

We only collect information that is strictly necessary to provide our services. No unnecessary data is retained.

Secure Server Storage

Your information is stored in internationally certified, secure data centers. Regular security audits are conducted.

Collected with Your Consent

Explicit consent is obtained at registration. You may request deletion of your data at any time.

24/7 Privacy Support

Our support team is always here to help with any privacy-related questions or complaints.

Table of Contents
1. Introduction 2. Information Collection 3. Information Use 4. Information Sharing 5. Cookie Policy 6. Data Retention 7. Your Rights 8. Children's Privacy 9. Third Parties 10. Changes & Updates 11. Contact
Important: By creating an account on the 8ii platform, you are deemed to have read and accepted this Privacy Policy.

1 Introduction

8ii (referred to as "we", "the platform", or "8ii") is an online gaming and betting service provider. We believe that every user's privacy is a fundamental right, and this Privacy Policy is a reflection of that commitment.

This Policy clearly outlines what data we collect, why we collect it, how it is stored, and how you can maintain control over your own information. This policy has been prepared with users in Bangladesh in mind.

By using the 8ii platform, you agree to this Privacy Policy. If you do not agree with any part of it, please stop using the platform and contact our support team.

2 What Information We Collect

8ii collects only the information necessary to provide you with the best possible service. Data collection falls into two categories — information you provide directly, and information collected automatically.

Data Type Example Reason for Collection
Identity Information Full name, date of birth, NID number Age & Identity Verification (KYC)
Contact Information Mobile number, email address Account Notifications & Support
Financial Information Mobile Banking/Nagad number, transaction history Payment Processing & Fraud Prevention
Device Information IP address, browser type, device model Security Verification & Technology Development
Gaming Information Bet history, win/loss records Service improvement and responsible gaming monitoring
What We Do Not Collect: Your bank PIN, password, or full bank account number is never stored.

3 How Your Information Is Used

All collected data is used solely for its stated purpose. 8ii does not use any data for unnecessary or unethical activities.

  • Account Management: To create and secure your account.
  • Payment Processing: To process deposits and withdrawals.
  • KYC Verification: To verify age and identity, and to protect minors.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Service Improvement: To improve the user experience.
  • Legal Obligations: To comply with applicable laws and regulatory guidelines.
  • Responsible Gaming: To support users at risk of gaming addiction.
  • Contact: To send important updates, promotions, and support messages.
Promotional Communications: You can turn off promotional notifications at any time from your account settings. However, important account-related messages will always be sent.

4 Data Sharing Policy

8ii never sells your personal information. However, there are limited circumstances in which data may be shared:

  • Payment Processors: Payment gateways such as Mobile Banking and Nagad receive only the minimum information required to complete transactions.
  • Game Providers: Only the account ID is shared with game providers for operational purposes — no personal information.
  • Law Enforcement: Data may be disclosed in response to a court order or legal obligation.
  • Technology Partners: Server hosting and security providers receive limited data under strict confidentiality agreements.
Contractual Assurance: All third parties that 8ii works with are required to sign strict data protection agreements. They may only use your information for specified purposes.

5 Cookie Policy

8ii uses cookies and similar technologies on its website and app. Cookies are small data files stored on your device.

  • Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
  • Functional Cookies: To remember your preferences (language, theme).
  • Analytics Cookies: To understand which parts of the platform are most used — this can be turned off.
  • Marketing Cookies: To show relevant offers — you can disable this in your browser settings.

Cookies can be managed through your browser settings, though some features may not function properly as a result.

6 Data Retention & Security

Your information is stored in internationally certified, secure data centers. 8ii employs the following security measures:

  • 256-bit SSL/TLS encryption — applied to all data transfers.
  • AES-256 encryption — for sensitive data stored in the database.
  • Two-Factor Authentication (2FA) — to keep your account secure.
  • Regular security audits and penetration testing.
  • 24/7 security monitoring team.

Data Retention Period: Data is typically retained for up to 5 years after account closure due to legal requirements, after which all data is securely deleted.

In the Event of a Data Breach: In the event of a security incident, affected users will be notified within 72 hours and a prompt resolution will be implemented.

7 Your Rights

Every 8ii user has the following rights regarding their personal data:

👁️
Right to Access Your Data

You may request to view the information 8ii holds about you at any time.

✏️
Right to Rectification

Contact our support team to correct any inaccurate or outdated information.

🗑️
Right to Erasure

Upon account closure, you may request the deletion of your personal information.

📦
Data Portability

You can download your data in a standard format (JSON/CSV).

🚫
Right to Withdraw Consent

You may request that your data no longer be used for marketing or analytical purposes.

⚖️
Right to Lodge a Complaint

You may report privacy violations directly to us or to the relevant regulatory authority.

To exercise these rights, please contact our support team. Requests are typically processed within 30 days.

8 Children's Privacy

8ii strictly refrains from providing services to minors (under 18). We do not knowingly collect any personal information from minors.

  • Date of birth is verified at the time of registration.
  • Age is verified through the KYC process.
  • If a minor creates an account, it is immediately deactivated.
  • Parents and guardians can report suspicious accounts.
To Parents and Guardians: If you suspect your child is using 8ii, please contact our support team immediately. We will act promptly.

9 Third-Party Links & Services

The 8ii platform includes certain third-party games and services. These services operate under their own privacy policies and are not under 8ii's control.

  • Game providers operate under their own privacy policies.
  • Payment gateways (Mobile Banking, Nagad) handle data in accordance with their own privacy policies.
  • 8ii is not responsible for the privacy practices of third parties.
  • We recommend reviewing the privacy policy of any third-party service before use.

10 Policy Changes & Updates

8ii reserves the right to update this Privacy Policy at any time. For any significant changes, you will be notified in advance via your registered mobile number or email.

  • The date of any changes will be noted under the "Last Updated" section at the top of the page.
  • At least 15 days' notice will be given before any major changes take effect.
  • Continued use of the platform after a policy update takes effect will be considered acceptance of the new terms.
Stay Updated: Bookmark this page and check back regularly.

11 Contact Us

Contact us for any privacy-related questions, complaints, or requests. Our privacy team typically responds within 24–48 hours.

Privacy Contact: [email protected] — for privacy-related matters, please include "Privacy Request" in the subject line of your email.

For more information, visit our FAQ Page View or Responsible Gaming Visit the page.

Frequently Asked Questions

Never. 8ii does not sell your personal data to advertisers or any third parties. Data is only shared on a limited basis with essential service partners under strict contractual agreements.

Due to legal obligations, data may be retained for up to 5 years after account closure. After that period, all information is permanently and securely deleted. You may contact our support team to request that this process be expedited.

No. Your password is stored using bcrypt hashing, a one-way encryption method. No 8ii employee, engineer, or support agent can view your password.

Yes, absolutely. Submit a data portability request to our support team and your information will be provided in JSON or CSV format within 30 days.

Disabling marketing and analytics cookies will not affect the core functionality of the site. However, disabling essential cookies may prevent login sessions and security features from working.

Trust Our Privacy Policy

Your information is completely secure. Register with 8ii now and enjoy world-class, safe gaming.

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